Terms & Conditions

Privacy Policy

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Terms of Use

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Terms of Use

  1. Intellectual property and restrictions on use of content
  2. Links to third party sites and third party advertisements
  3. Software and other digital materials available for download
  4. Content and other information provided by you and others
  5. Personal information
  6. Competitions and promotions
  7. Disclaimer and limitation of liability
  8. Indemnity
  9. Termination
  10. Miscellaneous

Privacy Policy

  1. Scope
  2. Acknowledgement 
  3. Purpose
  4. Collection 
  5. Use
  6. Disclosure
  7. Access
  8. Correction
  9. Storage and security
  10. External websites
  11. General
  12. Contact
  13. Complaints

Terms of Use

This web site and its contents ("Web Site") are owned and operated by Basco Wholesale Pty Ltd of 23 Koornang Road Scoresby, VIC. 3179 AUSTRALIA ("We, Us, Our"). The use of this Web Site is governed by the following terms and conditions, as amended from time to time (the "Terms and Conditions").

By using this Web Site you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you do not agree with these Terms and Conditions (including any amendments to them) you should immediately cease using the Web Site. The Web Site may be updated from time to time, including these Terms and Conditions. We encourage you to check this document regularly. By continuing to use this Web Site after these Terms and Conditions have been updated, you acknowledge that you have read and understood the updated Terms and Conditions and agree to be bound by them.


The Web Site and the materials on this Web Site are subject to copyright. Unless otherwise indicated, the copyright is owned by Us or a related company, which reserve all rights. Except for the direct purpose of viewing, printing, accessing or interacting with the Web Site for your own personal use or as otherwise indicated on the Web Site or these Terms and Conditions, you must not reproduce, modify, communicate to the public, adapt, transfer, distribute or store any of the contents of the Web Site, or incorporate any part of the Web Site into another web site without Our consent.

The Web Site also includes registered and unregistered trade marks, which are owned by Us or a related company. Except to the extent that it is expressly indicated to the contrary, your access to or use of this Web Site does not constitute or create a licence or any other right to use the name, trade dress, trade marks, copyrights or any other intellectual property which appears on the Web Site. We reserve the right to revise the content of, amend links from or withdraw access to the Web Site at any time without notice and without liability to you or any other person.


We assume no responsibility and accepts no liability for the condition or content of third party web sites which may be linked to or accessed from the Web Site. Except as We may specifically direct otherwise, We do not authorise the content of those third party web sites. The Web Site may also contain third party advertisements which contain embedded hyper-links to web sites operated by third parties. The placement of third party advertisements on this Web Site does not necessarily constitute the recommendation or endorsement of Us for such goods or services. The third party advertiser is solely responsible to you for any representations or offers made by it, and for any goods or services which you agree to purchase from those third parties.


From time to time certain software and related digital materials may be expressly made available by Us for downloading from the Web Site. Unless those software or materials are expressed to be pursuant to specific conditions (in which case those conditions will apply), We grant to you a personal, non-transferable, and non-exclusive licence to use the relevant software or materials for your own private use, provided that you do not copy, communicate to the public, modify, reverse engineer, or otherwise transfer or purport to transfer any right in them, and provided also that you ensure that all copies of such software and materials retain any copyright or other intellectual property notices. Except as otherwise provided for in the terms of any express licence agreement, We give no warranties (either express or implied) as to the completeness, accuracy or reliability of such software or materials, and they are downloaded and used by you entirely at your own risk.


Certain parts of the Web Site may allow you to post messages or otherwise submit materials for publication on the Web Site. It is a condition of your use of, and continued access to, the Web Site that you do not restrict or inhibit any other user from using or enjoying the Web Site (or part of it) and do not post any material which is obscene, offensive, pornographic, defamatory, racist, discriminatory, in breach of third party rights (including intellectual property rights) or otherwise in breach of the law.

We may monitor or review the contents of messages and materials posted on the Web Site and reserves the right to edit, refuse to post, or remove any message and materials from the Web Site as it sees fit and without liability. However, We are under no obligation to perform these activities and does not warrant that it will do so. The information and opinions expressed by users of the Web Site are those of the relevant individuals who post them, and We are not responsible for them.

You grant to Us a non-exclusive perpetual royalty free licence to copy, adapt, communicate to the public and otherwise use all or any part of the materials, information, ideas, concepts, know-how or techniques provided directly or indirectly by you through the Web Site or your use of the Web Site (including without limitation information gained from the fact that you have accessed the Web Site and information, goods or services you have sought from the Web Site ("Information"). You warrant that you have the ability to grant such rights to Us, and agree to indemnify Us if any third party takes action against Us in relation to Information you provide. All Information and other materials received from you shall be deemed to be non-confidential.


We may collect, use and disclose personal information about you obtained by Us from your use of the Web Site. Our management of this information is governed by the Privacy Policy.


Certain parts of the Web Site may contain competitions or promotions from Us or third parties. The terms and conditions for those competitions and promotions will be specified on the relevant part of the Web Site from time to time. By entering or participating in the relevant competition or promotion you agree to be bound by the relevant terms and conditions. Notwithstanding any specific terms and conditions, We specifically retain the rights, at any time and without notice, to remove, alter or add to competitions or promotions on the Web Site without any liability to you. All competitions and promotions are only open to persons located in Australia who are over 18 years of age, and prizes will not be awarded to people who do not meet this requirement at the time of entry.


The Web Site and its entire contents are provided on an "as is" basis. We, Our related companies, and their directors, officers, employees, agents and contractors give or make no representation or warranty (either express or implied) as to the completeness, accuracy, reliability or availability of the Web Site or its contents nor do they accept any responsibility arising in any way (including from negligence) for errors in, or omissions from, the contents of this Web Site. You should be aware that information current to a particular time or date as placed on the Web Site does not mean that more recent information of the relevant type does not exist, or is not available through other means, or that circumstances have not changed, such that the information does not reflect the state of affairs at any subsequent time. Further, for various reasons, substantial delays may occur before particular information on this Web Site is updated.

We, and Our related companies, and their directors, officers, employees, agents and contractors are not liable for any loss, damage, claim, expense, cost (including legal costs) or liability arising from your use or non-use of the Web Site (including the downloading of any materials or the purchase or attempted purchase of any products), or your reliance upon information contained upon it (whether arising from Us or any other person’s negligence or otherwise). Where any Act of Parliament implies any term, condition, representation or warranty into the contents of this Web Site or your use of or access to the Web Site, and that Act prohibits exclusion of that term, condition, representation or warranty, then that term, condition, representation or warranty is included. If so, and to the extent permitted by the Act, Our liability for any breach of such term, condition, representation or warranty is limited to the supplying of the relevant good or services again, as We may choose.


You agree to indemnify and keep Us indemnified, including any of Our related companies and their directors, officers, employees, agents and contractors in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which We, Our related companies and their directors, officers, employees, agents and contractors may suffer or incur as a direct or indirect result of your wilful or negligent act or omission with respect to the Web Site (or any part of it) or your breach of these Terms and Conditions.


We reserve the right to revise the content of, amend links from, or withdraw access to the Web Site at any time without notice and liability to you. Your membership of the Web Site, your ability to participate in all or certain parts of the Web Site, or your ability to access the Web Site may be terminated at any time without notice, and without any liability to you. Any indemnities given by you and limitations on Our liability will survive such termination.


A right relating to these Terms and Conditions may only be waived by Us in writing. These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. By using the web site you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria. If any provision of these Terms and Conditions are found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remaining provisions, which will continue in full force and effect. Our failure to exercise or enforce any rights or any provision of these Terms and Conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by Us in writing.

Every effort is made to ensure advertised stock is available, however due to factors beyond Our control not all products advertised may be available. Prices shown are displayed in Australian Dollars (AUD) only.

We reserve the right to correct printing errors. All sizes shown are approximate only. Accessories shown do not come with the product unless otherwise specified. Content including text and images on this web site are presented ‘as is.’ We maintain our web site regularly and will do everything possible, within reason to maintain content but cannot be responsible for unforeseen shortfalls. We will amend web site content at its discretion without notification. Due to electronic processes, colours may vary slightly to actual item. We will do everything possible, within reason to maintain stocks of products advertised but cannot be responsible for unforeseen shortfalls beyond their control.


The website you are using is provided by Basco Wholesale Pty Ltd (ACN 637 093 237) (“Basco”). We recognise the importance of respecting and protecting the privacy of our customers, business partners, investors and staff.

All personal information collected and otherwise dealt with by Us, is subject to the Australian Privacy Principles (“APP”) contained in Schedule 1 of the Privacy Act 1988 (Cth) as amended (“Privacy Act”).


This Policy applies to the collection, holding and use of personal information provided about individuals to Us through the use of the website, www.bascowholesale.com.au (“the website”) and any services offered or provided by Us (“services”).

In this Policy, “personal information” has the same meaning as defined by section 6 of the Privacy Act and is defined as information that can identify you in some way.


We are committed to the open and transparent management of your personal information in line with our obligations under the privacy laws and to you as our valued customers.

To offer the goods and services we provide in our business, we will need to collect personal information.

This policy sets out how we collect and use personal information.

We will only collect information in accordance with the law, the Australian Privacy Principles and through fair means. The 13 Australian Privacy Principles can be found at http://www.oaic.gov.au/privacy/-primary-resources/privacy-fact-sheets/other/privacy-fact-sheet-17-australian-privacy-principles


By continuing to use the services you acknowledge that you have had the opportunity to read the Policy and acknowledge and consent to Us collecting, holding, and disclosing personal information supplied by you through your use of the website and retaining and/or using personal information provided by you subject to the terms of this Policy, the website, the Terms of Use, the Terms and Conditions of sale and any other applicable contracts.

The purpose of this Policy is to:
• clearly communicate Our personal information handling practices;
• enhance the transparency of Our information collection processes; and
• give individuals a better and more complete understanding of the sort of personal information that We hold, and the way We handle that information.


1. We only collect personal information with your consent, and which is necessary for our business.
2. We collect this information so we can deliver our goods and services to you, carry on our business and provide you with anything else you might require.
3. When you visit our website we may automatically collect information about: your computer’s operating system; Internet Protocol (IP) Address and geolocation; and web page usage statistics, including the time spent on each web page.
4. We may record phone calls for customer service training purposes.
5. We will not identify users or their browsing activities except where we are compelled to by law or in accordance with our website Terms and Conditions.
6. We store this information on secure cloud servers. These servers are protected by best practice cloud security measures which are in place to protect your personal information from being lost, unauthorised access, unauthorised use, modification, disclosure or any other misuse.


1. We use your personal information for the purpose of carrying on our business and any other related activities that you may expect from us, or for a related secondary purpose where you would reasonably expect us to use the information or where permitted by law.
2. We will only use your personal information in accordance with Australian Privacy Principle 6.

1. We will only disclose your information in accordance with Australian Privacy Principle 6.
2. If we do disclose your personal information it will only be for the primary purpose for which it was collected or for a related secondary purpose for which you would reasonably expect us to disclose the information, or as authorised by you or as required by law.


We will only use your information for direct marketing (advertising, special offers, updates etc) if you have given express or implied consent to receive it, in accordance with the Australian Privacy Principle 7 and the Spam Act 2003 (Cth).

We will always make it clear and simple to opt out of these communications and will respond to an opt out request within 5 business days, or if you are having difficulty opting out please email sales@bascowholesale.com.au and we will assist you.


1. As part of our business, disclosure of your personal information may be made offshore, for example for the purpose of storing and processing our data, then the offshore disclosure will be made in accordance with the Australian Privacy Principle, particularly Australian Privacy Principle 1 and 8.


1. We are only allowed to, and only want to, keep your personal information if it is correct.
2. At any time you can contact us and seek access to or correction of the personal information we hold about you.
3. We are contactable by email at sales@bascowholesale.com.au or by mail at 23 Koornang Road, Scoresby, Vic 3179.
4. If you wish to complain about a breach of your rights under the Privacy
Act 1988(Cth) please contact us on the email and postal address above providing details of your complaint in writing.
5. We will respond to any complaint within 30 days. If you aren’t happy with our response you can complain directly to the Office of the Australian Information Commissioner.


Pursuant to APP 13, in the event We hold personal information about you and:

1. We are satisfied that the information is inaccurate, out of date, incomplete, irrelevant or misleading; or
2. You request the information be corrected;

We will take reasonable steps to correct the information to ensure that it is accurate, up to date, relevant and not misleading.

If your personal details need to be corrected please make a written request to our sales or accounts team for correction (refer to “Contact” below).
We will respond to a request for correction of personal information within a reasonable period after the request is made.


We store your personal information physically and/or electronically and has processes in place to endeavour to ensure the security of your personal information. We will take all reasonable steps to ensure your personal information is protected from misuse, interference, loss and unauthorised access, modification or disclosure.
If your personal information is no longer needed, We will endeavour to take all reasonable steps to destroy and permanently de-identify the personal information.


Please note the website contains links to other external websites. We are not affiliated with these sites and accordingly has no control over – and is not responsible for – their content, privacy practice or other policies.


Please note that We reserve our right to amend, remove or vary this Policy without notice. You should check this page regularly to take notice of any changes We may have made to this Policy. We may notify you of changes to this Policy via the website.


Your privacy is very important to us. For that reason, if you have any questions or concerns about how We safeguard your privacy, or if you wish to access or amend personal information We hold about you, please make a request in writing.
All correspondence should be directed to:
23 Koornang Road
Scoresby Victoria 3179
By phone: 1300 422 726


If We do not agree to provide access to personal information or to amend or annotate the information it holds about an individual, the individual can:
• Escalate their enquiry to US to a formal complaint in writing or by email address to  Financial Controller (refer to “Contact” above), or
• Pursue the matter further with the Office of the Australian Information Commissioner (OAIC).
Any complaint received by Us will be considered by Us in due course, and a response provided to the complainant within a reasonable period.

If an individual has a complaint about any practice, procedure or action taken in regard to their personal information, they may apply to the OAIC to investigate the complaint. The OAIC may be contacted at:
Online: http://www.oaic.gov.au/about-us/contact-us-page
By Phone: 1300 363 992 (Aus) or + 61 2 9284 9749 (International).
By Email: enquiries@oaic.gov.au
By Fax: +61 2 9284 9666
By Post: GPO Box 5218 Sydney NSW 2001